Applying to be a Webcam Tester

Last Updated: Jul 08, 2016 02:23PM PDT

If you're looking to become a webcam tester: We've temporarily stopped shipping cameras out.  When we resume shipment, you'll be able to apply.  We apologize for any inconvenience.

What is webcam testing?

How do I become a webcam tester?

I don’t live in the United States, can I be a webcam tester?

How much will I be paid for completing webcam tests?

I already have a webcam, can I just use that one?

I requested my webcam and it hasn’t arrived yet.

I received the webcam - now what?

I have multiple devices, can I test on all of them?

I'm having technical issues. Can you help?

What is webcam testing?

There are 2 ways that you can test on your mobile device:

  • UserTesting Mobile App - You download our mobile app so you can view and take tests right from your mobile device.  No computer or webcam necessary.

  • Webcam Testing - You use a special webcam that we provide to record your mobile device screen and gestures during a test.  Webcam testing is only available to our US testers and you'll be invited to apply when you're eligible.

How do I become a webcam tester?

If you live in the US and have completed 10 tests without receiving a 1-star or 2-star rating, you'll see a button at the top of your dashboard that says, "Become a webcam tester!".  Just click on this button and fill out a form with your shipping address.  You'll then be sent a webcam so you can take tests.  

You may see webcam tests on your dashboard before you receive your webcam.  You can start taking webcam tests as soon as your webcam arrives!

In order to increase your chances of getting to the 10-test requirement, sign into your account whenever you have free time and monitor it for new tests that come through. Your dashboard will refresh automatically when a new test is available. Tests are claimed by others very quickly so please be patient.

To learn how to complete a 5-star test, go to the Success Center tab on your dashboard and complete the lesson, "Testing 101: Be a 5-star tester".

I don’t live in the United States, can I be a webcam tester?

Unfortunately, no, you must live in the US to be a webcam tester.  

How much will I be paid for completing webcam tests?

Payment for an average 15-20 minute recording is $15. Why is this more than other tests? We pay an additional $5 for webcam tests because they require more setup and in-test adjustments.

I already have a webcam, can I just use that one?

Unfortunately no, we require that all testers use the same webcam to ensure standardized results. 

I requested my webcam and it hasn’t arrived yet.

We apologize for the delay. Please allow up to 2 weeks for your webcam to arrive. If you have still not received it, please email support@usertesting.com with 1) your name and mailing address and 2) the date you requested the webcam. This will enable us to look up your request and check the status of delivery.

I received the webcam - now what?

Here's an informative video to demonstrate how to set up your new webcam. We strongly recommend that you follow the instructions in this video to ensure that your first webcam test goes smoothly.

 

I have multiple devices, can I test on all of them?

Yes! Please see the Webcam Testing FAQs for more information.

I'm having technical issues. Can you help me?

If you can’t find your answer here, please email us at support@usertesting.com. We're happy to help!

 

entsupport@usertesting.com
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