Getting Started

  • FAQ: Getting Started

    Q1. I'm concerned about a low rating I received on a test. Can you review it? Q2. Why have I have not been r...

    Jan 10, 2017 10:51AM PST
  • How to Report a Problem While Recording

    From time to time you will encounter an issue within the test that prevents you from moving forward. If you fi...

    May 27, 2016 04:07PM PDT
  • How to download the Screen Recorder?

    Please make sure your computer meets the minimum system requirements needed to install the UserTesting screen ...

    Jul 19, 2016 03:26PM PDT
  • How many tests can I expect to take?

    UserTesting is a great way to earn a few extra dollars on the side, but it won’t make you rich. Most of our te...

    Jul 26, 2016 03:52PM PDT
  • Different Types of Tests

    You will encounter many different types of tests and we want you to be prepared so you can have a successful t...

    May 06, 2016 03:41PM PDT
  • How do I unsubscribe and/or delete my account?

    If you plan to come back, you don't need to delete your account. We'll keep it safe while you're gone! If you...

    Jun 14, 2016 02:27PM PDT
  • Testers' Best Practices Video

    Follow the Tester Community Page on Facebook for tips on best practices. Like the page to stay up to date on i...

    May 26, 2016 03:07PM PDT
  • Top Tips for a Successful Test

    Welcome to the UserTesting Panel! We’re excited to have you on board and we can’t wait to get you testing! ...

    May 26, 2016 02:56PM PDT
  • My test said it uploaded, why can't I go onto the next test?

    You've just completed a test and you're ready to go onto your next one. You're sure that it's finished becaus...

    Sep 03, 2014 04:34PM PDT
  • Tester Rules of Conduct

    Although testing is a fun way to make a little extra cash, it’s serious business for our customers. So, don’t ...

    Feb 16, 2016 07:57AM PST
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