Some customers want to capture experiences beyond what’s on the screen. The task will ask you to open your camera on your mobile device, and share your camera view with the customer.
To open your camera on the UserTesting Mobile Recorder, please watch the video or follow the instructions below:
How to open your camera on the UserTesting Mobile Recorder:
- Tap on the menu icon in the top left corner of the UserTesting app.
- Select the "Share Camera View" option. Then, simply keep the camera view open.
- To return to your tasks tap "Done" and then "Back to Test", DO NOT open another window or app.
Tasks may ask you to show your surroundings (i.e. living room, kitchen, etc.), or show yourself interacting with a product (i.e. thermostat, toaster, etc) in your home.
Remember, we can only see what you see, if you can't see your camera, neither can we!