Getting Started

  • FAQ: Getting Started

    Q1. I'm concerned about a low rating I received on a test. Can you review it? Q2. Why have I have not been r...

    Nov 20, 2017 12:42PM PST
  • FAQ: Maintaining Your Privacy

    Your privacy is important to us. UserTesting doesn't share your personal information (such as your name and em...

    Jul 17, 2017 11:27AM PDT
  • How to download the Screen Recorder?

    Please make sure your computer meets the minimum system requirements needed to install the UserTesting screen ...

    Oct 10, 2017 11:32AM PDT
  • How to Report a Problem While Recording

    From time to time you will encounter an issue within the test that prevents you from moving forward. If you fi...

    May 27, 2016 04:07PM PDT
  • How many tests can I expect to take?

    UserTesting is a great way to earn a few extra dollars on the side, but it won’t make you rich. Most testers c...

    Oct 17, 2017 01:18PM PDT
  • Different Types of Tests

    You may be asked to participate in different types of tests through UserTesting. We want you to feel prepared ...

    Oct 19, 2017 01:33PM PDT
  • Tester Rules of Conduct

    Although testing is a fun way to make a little extra cash, it’s serious business for our customers. So, don’t ...

    Feb 16, 2016 07:57AM PST
  • Visit us on Facebook

    Follow the Tester Community Page on Facebook for tips on tester best practices. Like the page to stay up to d...

    May 26, 2016 03:02PM PDT
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