Most Helpful Articles
- Applicant FAQ
- How many tests can I expect to take?
- How to report a problem while recording
- Payment and Schedule Information
- PayPal problems: Where's my payment?
- Android Testing Update: Enabling Touches
- FAQ: My Username
- Participant Dashboard: Glossary
- My test said it uploaded, why can't I go onto the next test?
Support Topics
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Applicant Information
Interested in applying? Here's everything you should know about UserTesting before you submit your application.
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Getting Started
New to UserTesting, or looking to refresh your memory? Click here first!
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Getting Paid
Find the answers to your questions about payments here.
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Getting Better
Find our best tips and tricks for becoming a five-star tester here!
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Desktop Testing
Find more information about testing on your desktop or laptop computer here.
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Mobile Testing
Answers to common questions about testing on your Android or iOS device are located here.
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Other Test Types
If you've been asked to participate in a special test, you can find more information here.
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Profile and Dashboard Help
Need help with your profile, ratings, or have a question about your dashboard? Look here first.
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Troubleshooting
Need help with the screen recorder? Encountered an error during a test? Find our best troubleshooting steps here.