Most Helpful Articles
- Applicant FAQ
- How many tests can I expect to take?
- How to report a problem while recording
- Payment and Schedule Information
- PayPal problems: Where's my payment?
- Android Testing Update: Enabling Touches
- FAQ: July 2019 Zoom Vulnerability
- Tester Dashboard: Glossary
- My test said it uploaded, why can't I go onto the next test?
Interested in applying? Here's everything you should know about UserTesting before you submit your application.
New to UserTesting, or looking to refresh your memory? Click here first!
Find the answers to your questions about payments here.
Find our best tips and tricks for becoming a five-star tester here!
Find more information about testing on your desktop or laptop computer here.
Answers to common questions about testing on your Android or iOS device are located here.
Other Test Types
If you've been asked to participate in a special test, you can find more information here.
Profile and Dashboard Help
Need help with your profile, ratings, or have a question about your dashboard? Look here first.
Need help with the screen recorder? Encountered an error during a test? Find our best troubleshooting steps here.