Interested in applying? Here's everything you should know about UserTesting before you submit your application.
New tester, or looking to improve your testing skills? Click here first!
Need help with your profile, dashboard, or payments? Look here first.
Need help with the screen recorder? Encountered an error during a test? Find our best troubleshooting steps here.
- Tester Applicant FAQ
- How many tests can I expect to take?
- How to report a problem while recording
- Tips from Top Tester Lisbeth!
- Installing the UserTesting App for iOS
- FAQ: Zoom Basics and Troubleshooting
- FAQ: Live Conversation
- My test said it uploaded, why can't I go onto the next test?
- PayPal problems: Where's my payment?
- Tax Information
- Payment and Schedule Information
- Frequently Asked Technical Questions
- Check for Missing Videos