Our Quality Review Team automatically reviews all one and two star ratings. Once they've reviewed your test, you'll be notified of their decision. You can also see the reviewers' comments in your completed tests tab by mousing over the blue speech bubble. Please allow between 3-5 days for the review process to complete. Because of time and manpower limitations, we're unable to review ratings above two stars.
To learn how to improve your rating, see our “Tops Tips for a Successful Test” article!