Occasionally, you may qualify for a moderated test. This means that another person (called a moderator) will talk to you during your test.
Moderated tests are scheduled and, typically, you’ll call in to an online conferencing tool (similar to Skype) using the screen sharing tools. The moderator will guide you through the tasks, observe your screen, and ask follow-up questions. Because there are extra steps that you need to go through in order to take moderated tests, payment is typically $40 or more depending on the amount of time you are asked to spend.
This article will help you get started taking moderated tests, and answer any questions you might have.
Getting Started
What are the requirements to complete a moderated test?
How do you qualify for a moderated test?
Canceling your moderated test
What if you need to cancel your scheduled moderated test?
Will your rating be affected for canceling a moderated test?
Why are we so strict with cancellations?
What to expect during a moderated test
When should you arrive for a moderated test?
Who will you talk to when you join?
When will we see your screen during a moderated test?
What will we see when your share your screen?
Payment
Will you be paid for completing a recruitment test?
When will the payment for moderated test show up on your dashboard?
When will the completed moderated test show up on your dashboard?
Getting Started
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High rating. Moderated tests are only available to participants with the highest rating.
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A good internet connection. Moderated tests require that you have multiple programs open that will take up plenty of your internet speed. We recommend a hard-wired internet connection using your ethernet cable.
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A phone. For moderated tests you must have a phone (landline or cell phone).
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An email address. All of the information needed for the moderated test will be sent to you via email. Please check your email regularly that way you know where to go for your test!
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Screen sharing tools. Please have the necessary screen sharing tool (Zoom or GoToMeeting) downloaded and installed before your moderated test.
For more information on how to download and install the screen sharing tools, please click here to read an article on this topic!
How do you qualify for a moderated test?Before you can take a moderated test, you need to complete an unpaid recruitment test and then be approved by a member of the moderating testing team. Please allow 24 hours for someone to follow up with you.
What is a recruitment test?
A recruitment test is how you sign up and schedule yourself for the moderated test at your preferred time. This test is an unmoderated test in which you record your desktop screen (or mobile device) as you schedule yourself, download and install the screen sharing tools, and complete additional NDA's or surveys.
Example of a recruitment test for a moderated test. Note the “Requirements” section mentions that this is a “recruitment for a moderated test”
For more info on a recruitment test, read the following section or watch an example recruitment test here.
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Sign up for your preferred slot to participate in the moderated test. You’ll be able to access the signup form once you launch the recorder.
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You’ll be instructed on how and which program to download and install once you start recording.
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For instructions on how to setup Zoom and GoToMeeting please read this article.
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Also check out the “How to Videos” for videos on how to download and install Zoom and GoToMeeting!
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Sometimes you will complete a non-disclosure agreement (or NDA). Please read, review and submit this form.
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Sometimes you will be asked to complete a pre-qualifying survey to gather more information for the moderator.
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Not all the tasks of your recruitment test were completed. Please be sure to complete all tasks even if you have completed them in a previous recruitment test.
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The group you are recruited for was filled before your sign up was approved.
If your recruitment test is rejected, your rating will not be affected and there will be plenty of testing opportunities in the future!
Canceling your moderated test
Moderated tests take a lot of time, effort, and coordination to get scheduled. Remember, the researcher and you have to be available at the same time. If you cancel less than 24 hours ahead of your test time, that does not allow adequate time to find another participant and delays the completion of the test. This makes our clients unhappy and causes potentially less moderated studies to be scheduled.
What to expect during a moderated test
When will the completed moderated test show up on your dashboard?
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