How do I download the Screen Recorder?

Our Screen Recorder is the recorder you’ll use if you access our platform from Firefox, Edge, or Safari. If you access our platform from Google Chrome, you’ll use our Browser Recorder.

Please make sure your computer meets the minimum system requirements needed to install the UserTesting Screen Recorder:

Windows

• Operating system: Windows 7, 8 or 10.
• Memory: At least 1 GB of total RAM and 600MB of available RAM.
• Free disk space: At least 7 GB of free disk space.
• Browser: Firefox, Edge
• Upload speed of at least 3.0 Mbps

Mac

• Operating system: OS X 10.7 or higher
• Memory: At least 1 GB of total RAM and 600MB of available RAM.
• Free disk space: At least 7 GB of free disk space.
• Browser: Firefox, Safari, Edge
• Upload speed of at least 3.0 Mbps

For reliability and security reasons, we recommend that you use the latest release of your operating system and browser.  

In order to install the software, you'll need to have administrator access on your computer. Not having administrator access will prevent you from being able to install the screen recorder and/or perform tests. Click the link below to download our screen recorder for your computer's operating system:

Windows

Mac OS X

Thanks for taking the time to learn how to download our screen recorder!