Some customers want to capture experiences beyond what’s on the screen. The task will ask you to open your camera on your mobile device, and share your camera view with the customer.
To open your camera on the UserTesting Mobile Recorder, please watch the video or follow the instructions below:
How to open your camera on the UserTesting Mobile Recorder:
- Tap the task button to hide the task.
- Open the camera app on your phone. You do NOT need to actually record a video--simply keep the camera view open.
- To return to your tasks tap the task button, DO NOT open another window or app.
For example, tasks may ask you to show your surroundings (i.e. living room, kitchen, etc.), or show yourself interacting with a product (i.e. thermostat, toaster, etc) in your home.
Remember, we can only see what you see, if you can't see your camera, neither can we!