What You Need to Get Started
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An IPEVO webcam
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Your fully-charged mobile device.
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Your PC with Windows XP or higher, or your Mac with Mac OS X 10.5 or higher.
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Your microphone.
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Connect and position the webcam
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Do NOT install the provided webcam software. You don’t need it, and it can cause problems.
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Connect the webcam to your computer. It should be connected directly to your computer, NOT to a USB hub. Your computer should recognize it without installing any drivers.
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Place the webcam about 12 inches away from you, with your device in between you and the webcam.
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Put your device on a solid WHITE background such as a blank piece of paper.
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Point the webcam down at your device (the lens should be about 6-8 inches above your device).
Start the Test
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Ensure your webcam and regular microphone are connected.
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Exit any other applications that might access your webcam (such as instant messaging and Skype).
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Log in to your regular app.UserTesting.com account.
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Click the link to accept the available mobile test, then do the mic check.
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After clicking “Open Screen Recorder”, you should see the webcam’s image on your screen (the black background helps reduce the glare). If you have a built-in webcam that is showing instead, just select the correct webcam from the dropdown menu.
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When you’re ready, start the test and follow the tasks.
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