How do I take a webcam (IPEVO) test?

What You Need to Get Started

• An IPEVO webcam

• Your mobile device. It should be fully charged.

• Your PC with Windows XP or higher, or your Mac with Mac OS X 10.5 or higher.

• Your microphone.

1. Connect and position the webcam

2. Do NOT install the provided webcam software.  You don’t need it, and it can cause problems.

3. Connect the webcam to your computer.  It should be connected directly to your computer, NOT to a USB hub.  Your computer should recognize it without installing any drivers.

4. Place the webcam about 12 inches away from you, with your device in between you and the webcam.

5. Put your device on a solid WHITE background such as a blank piece of paper.

6. Point the webcam down at your device (the lens should be about 6-8 inches above your device).

Start the Test

• Ensure your webcam and regular microphone are connected.

• Exit any other applications that might access your webcam (such as instant messaging and Skype).

• Log in to your regular UserTesting.com account.

• Click the link to accept the available mobile test, then do the mic check.

• After clicking “Open Screen Recorder”, you should see the webcam’s image on your screen (the black background helps reduce the glare).  If you have a built-in webcam that is showing instead, just select the correct webcam from the dropdown menu.

• When you’re ready, start the test and follow the tasks.