To edit your profile, navigate to My Profile > Edit Profile from your dashboard.
Make sure to click “Save Profile” when you are finished editing.
Why should I complete my profile?
Our customers design their tests based on the information available in your profile. If your profile is out of date, you could be missing out on tests that match your experiences. Tests are distributed based on the information in your profile. Participants with blank profiles won't be matched to as many tests.
When should I update my profile?
You are responsible for keeping your profile accurate and up-to-date. If you've started a new job, had a change in income, or experienced any other major life change recently, make sure to update your profile to reflect those changes. For assistance updating your gender, birth year, income, or country, please contact the support team directly.
Which country do I choose?
Select the country where you are currently physically located. This is not necessarily the country of your birth. When customers want a participant from a particular country, they want participants who are physically located there. If traveling out of the country, please do not participate in user testing while away. Read more here.
There are children in my household. Do I include all of them?
This field is intended for parents or legal guardians of children under 18. Please do not use this field for your siblings who are under 18.
How do I fill out my employment information?
Your employment information should always reflect what you are currently doing. You may still participate in tests that require your previous work experience and/or tests that ask you for a specific skill set when you self-qualify for those tests through the screener process.
When customers screen for participants from a particular industry or job role, they are typically looking for participants who are currently employed in that field. It is your responsibility to make sure your profile is accurate and up-to-date.
If you have questions about filling out your profile, please contact our support team.
During a test, if you feel you aren’t qualified to provide detailed feedback, simply leave the test by quitting or reporting a problem.