Live Conversation Mobile Interview sessions are an exciting new test format, where you'll speak directly to a customer or researcher on your mobile device. These 30 or 60 minute sessions are conducted using the Zoom video conferencing app and must be scheduled in advance. You'll need to be prepared to speak your thoughts and observations in real-time.
This article reviews Step 1 of the Live Conversation Mobile Interview process. We will review how to prepare for your iOS Mobile Interview.
To see instructions for Step 2: Joining your iOS Mobile Interview, click here.
To see how to complete a Live Conversation Mobile Interview on Android, click here.
Downloading the Zoom app
Install the Zoom app on your iOS device before your scheduled meeting. To find the app, search for Zoom Cloud Meetings in the App Store.
Setting Up Screen Sharing Capability
Fifteen minutes before your interview is scheduled to begin, use your mobile device to open the reminder email you received on the day of your interview. Click the “Join Interview” button to begin setup.
Before meeting with the customer, you’ll be taken through a tutorial to set up the screen sharing capability on your device. Follow the instructions to complete this setup.
First, navigate to your Settings App and select “Control Center”.
Then select “Customize Controls” and tap the green plus button (+) next to “Screen Recording”.
Now you're ready to share your mobile device screen during your Live Conversation!
Click here to learn how to join and complete your Live Conversation Mobile Interview.
Thanks for taking the time to become a better test participant! We hope that you found this article helpful and enjoy this new testing experience.