If you are on macOS Catalina or Big Sur, we can’t record your screen until you enable permissions in your System Preferences. To enable these permissions, watch this video or follow the steps below.
1. Navigate to System Preferences > Security & Privacy.
2. In the Privacy tab, mark the checkbox next to the browser you’re using for both the Microphone and Screen Recording permissions. You’ll need to click the lock icon in the bottom left and enter your administrator password to make changes.
3. Quit your browser to apply the changes.
4. Re-open the browser, navigate back to the email from UserTesting, and click “Complete Your Application” to take your practice test.