Why do I need to accept new agreements?
When you signed up as a participant on the UserTesting Panel, you agreed not to share information about the tests that you take through UserTesting. You can find the details of this agreement in our Terms of Service.
However, some tests require additional agreements, made between you and the company running the test. These new agreements may be confidentiality agreements, release forms, or other types of legal terms. This allows companies to maintain privacy around the products and services that they test.
Who are these agreements between?
New agreements are directly between you and the company running the test. These are not additional UserTesting agreements.
What does this mean for me?
Agreements can differ depending on the company running the test. We strongly encourage you to read any new agreements and make sure you are comfortable with its terms before accepting.
How long do I have to review a new agreement?
Once you accept a test from your dashboard, you have 15 minutes to start recording. This means that any new agreements must be reviewed and accepted within that 15-minute window. If you do not start recording within this window, the test will be released so another participant can complete it. Our customers sincerely appreciate the quick turnaround time.
Being released from a test due to not starting within 15 minutes will not affect your ability to complete other tests.
What personal data do you share?
Once you have accepted any new agreements, we will share your username with the company running the test. The company will also have access to the recording you make during the test and demographic information that you supplied as part of your UserTesting profile.
We do not share any other identifying or personal information with outside organizations. Read more about maintaining privacy while testing here.
Will declining an agreement or test affect my rating?
No. If you choose not to accept any new agreements your rating will not be affected.
Will I receive fewer test invites if I choose not to accept an agreement?
No. If you decline an agreement, your account will not be affected and you will still receive future test invites as usual.