Dashboard & Profile Issues
Having trouble with your UserTesting dashboard, or need to update your profile? Look here first!
- FAQ: My Username
- Tester Dashboard: Glossary
- My test said it uploaded, why can't I go onto the next test?
- I need help. What are my options?
- How do I decline a test?
- How do I edit my demographic profile?
- I would like to change my income information.
- I would like to change my country.
- What are Screeners?
- I just took a screener. Why was I sent back to my dashboard?
- When should I use the Messages section?
- How do I unsubscribe from UserTesting email notifications?
- I received an email about a new test. Why can't I find it on my dashboard?
- I received an email about a new test. Why can't I find it on my dashboard?
- How do I deactivate my account?